Privacy Policy
Last updated: January 2025
1. Introduction
FludZone ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flood zone lookup service.
2. Information We Collect
2.1 Information You Provide
- Property addresses you submit for flood zone lookups
- Email address (if you create an account or contact us)
- Contact information (if you reach out to us)
2.2 Automatically Collected Information
- IP address and approximate location
- Browser type and version
- Device information
- Usage data (pages visited, features used)
3. How We Use Your Information
We use the information we collect to:
- Provide flood zone lookup services
- Generate PDF reports you request
- Respond to your inquiries and provide support
- Improve our services and user experience
- Communicate with you about service updates
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our service (e.g., cloud hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. Address lookup data is cached for up to 24 hours for performance. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent (where applicable)
7. Cookies
We use essential cookies to operate our service. These cookies are necessary for the website to function and cannot be switched off. We do not use tracking or advertising cookies.
8. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: